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Great-West Life


Great-West Life

Click here for registration instructions for Great-West Life's self-service website GroupNet for Plan Members.

About The Great-West Life Assurance Company

The Great-West Life Assurance Company takes pride in its history of serving the financial security needs of Canadians. For over 120 years, it has helped clients with their financial needs and security.

Founded in Winnipeg in 1891, Great-West Life is a leading Canadian life and health insurer. Together with its subsidiaries, London Life Insurance Company & Canada Life, Great-West Life serves the financial security needs of more than twelve million people across Canada, or roughly one in three Canadian citizens.  Great-West Life is a subsidiary of Great-West Lifeco Inc., a financial services holding company with interests in the life and health insurance, investment and retirement savings and reinsurance businesses, with operations in Canada, the United States and Europe.  Great-West Life is committed to providing the highest quality service, backed by its history of strength and stability.


Great-West Life and the Merit Contractors Association Benefit Plan

Great-West Life insures the following core and optional benefits provided by the Merit Contractors Association Benefit Plan:

  • Employee Life Insurance
  • Dependent Life Insurance
  • Long Term Disability
  • Short Term Disability
  • Optional Life Insurance

In addition, Great-West Life also adjudicates claims on behalf of the Merit Contractors Association Benefit Plan for the Extended Health Care and Dental Care portions of coverage.


Benefit Information and Claim Management - Secure Online Access

Great-West Life provides a secure, personalized online service for managing your Extended Health Care and Dental benefits: GroupNet for Plan Members.  GroupNet provides quick and easy access to the information you need most, such as:

  • Extended Health Care (including Vision Care) and Dental benefit summaries
  • Vision Care and Dental coverage balances
  • details of Extended Health Care (including Vision Care) and Dental claims for the past two years (includes claim status, eligible amounts, amounts paid)
  • blank claim forms
  • printable cards (e.g. temporary Prescription Drug Benefits card)
  • health and wellness information

To register on GroupNet, click here, and select "Register Now".  You will need your plan number - 55400 and your Member ID Number, which is the third of four sets of numbers found on the front of your Merit Prescription Drug Benefits card.  Enter those numbers where indicated, along with the requested Member Information and Dependent Information.


Expediting Extended Health Care and Dental Claim Payments

Once you have registered on GroupNet for Plan Members, you can set up online claim submission and direct deposit of claim payments to your bank account.  Utilization of these features will significantly decrease the amount of time before your claim payments are received.

After registering on GroupNet for Plan Members, be sure to enable eDetails and Direct Deposit, to ensure that Great-West Life will notify you when Extended Health and/or Dental claims are approved, and so that claim proceeds can be deposited into your bank account.

Please contact Mercon Benefit Services if you require assistance with registering for GroupNet for Plan Members or submitting online claims.